FAQs

Frequently Asked Questions

In which areas do u provide your service?

We operate in London and the surrounding areas. We mostly serve the following areas : Ilford, Romford, Chigwell, Brentwood, Basildon, Grave’s End, Dartford, Bromley, Orpington, Chelmsford, Southend, Maldon, Harlow, Bishop’s Stortford, Braintree, Enfield

What services do you provide?

We offer a comprehensive range of services including 1. Trailer recovery 2. non-rolling recovery 3. accident damage recovery 4. tyre change 5. fuel delivery 6. ditch rescue 7. battery replacements 8. motorcycle recovery 9. prestige car trailer transfer 10. car rental service 11. vehicle storage 12. vehicle transportation 13. lock out services

Is your service available 24/7?

Yes, we are proud to offer 24/7 availability for all our recovery services. No matter the time of day or night, we're here to get you back on the road quickly and safely.

How quickly can you respond to a breakdown?

We aim to reach you within 30-45 minutes for breakdowns in London. Traffic and workload can affect response times, but we'll keep you updated and get to you as quickly as possible.

What information do I need to provide when requesting assistance?

When requesting assistance, please be prepared to provide the following information: Your name and contact information, Your location (including address or landmarks), A brief description of the problem you're experiencing (e.g., flat tire, dead battery, accident), Model of your vehicle (if applicable). The more information you can provide, the better we can assist you.

How much do your services cost?

Our service costs vary depending on the specific service you require and the distance involved. However, we are committed to offering competitive rates and transparent pricing. We recommend contacting us directly for a free quote based on your specific needs. We strive to provide upfront and transparent pricing so you can make informed decisions.

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